Understand the space
We establish the desired effect and actual conditions: wall or floor, indoors or outdoors, light, area and exposure to water.
The process
A beautiful surface
starts beneath.
The final effect comes from craftsmanship. Its quality also depends on preparation, compatibility between layers and the correct application times.
Assess the base
We assess the existing substrate, adhesion, moisture, cracks, joints and junctions. This determines what can be achieved.
Approve a sample
We refine colour, grain, pattern and sheen. The approved sample becomes the reference, allowing for the natural variation of hand-applied work.
Prepare the substrate
Surrounding areas are protected, followed by the preparation, levelling, primers and reinforcement specified for the system.
Build up the layers
The finish is built through layers and technique, following the sequence and intervals required by the chosen system.
Protect and hand over
The specified protection is completed, the surface is checked, and guidance is provided on when it can be used and how to clean and maintain it.
Beneath the surface
The finish is just
the final part.
The base, preparation and protection all contribute to the result. Explore an example build-up for each substrate.
Decorative plaster on a prepared wall
Render, plasterboard or existing paint: first assess the wall's condition, then define the finish.
Illustrative textures · Thicknesses not to scale
From substrate to finished surface
Complete build-up
From substrate to finish
The layers form one complete finish. Select a stage in the diagram or list to explore it.
Illustrative build-up. Application order, reinforcement, thicknesses and drying times are specified after substrate assessment and according to the selected system. Wet areas require dedicated waterproofing and junction details.
Renovation
Different substrates.
Different preparation.
The first step is to understand the existing surface and whether it is ready to receive a finish, before selecting a primer.
| Existing surface | What we assess |
|---|---|
| Render or paint | Cohesion, adhesion, absorption and any loose or incompatible areas that need removal. |
| Plasterboard | Joint treatment, fixing, flatness and board preparation. |
| Concrete or screed | Drying, moisture, cracks, joints, flatness and intended use. |
| Existing tiles | Tile adhesion, joints, unevenness and the possibility of overlaying without compromising levels and junction details. |
Timing & investment
Cost the complete system.
Beyond the final layer.
Surface area is only one part of the quote.
Substrate condition, preparation, heights, access, relief, detailing and protection all affect the work. Drying and curing times vary with the system and site conditions; photographs alone cannot establish a reliable schedule.
01Before application
Approve the sample, prepare the substrates and coordinate the work with other trades.
02During application
Allow the required intervals between stages and plan continuous areas to manage stop marks.
03Before use
Allow the specified curing period and follow the conditions for use, especially for floors and wet areas.
Aftercare
Care for the surface.
Preserve the finish.
Cleaning instructions accompany the applied system. Washability and suitable products depend on the finish and its protection; an unprotected matt surface requires different care from a sealed finish.
If damage occurs, we assess whether a local repair is possible. Texture, colour and light may make a repair visible, so each case needs individual assessment.
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